CNLP 418: Tony Morgan on Church Attendance Trends, Creating an Effective Digital Strategy, and Online Metrics that Matter

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Tony Morgan returns to the podcast to share the latest data on church attendance trends, best and worst practices for creating a digital strategy, and how to track online metrics that actually matter so you can connect with people who find you online.

Welcome to Episode 418 of the podcastListen and access the show notes below or search for the Carey Nieuwhof Leadership Podcast on Apple Podcasts or wherever you get your podcasts and listen for free.

Plus, in this episode’s What I’m Thinking About segment, Carey talks about the Coming Church Split.


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The Unstuck Group

Tony Morgan’s here today to share the latest data on church attendance, digital strategy, online metrics that actually matter, and more.

After you listen, head over to theunstuckgroup.com/trends to get his full report for FREE. With the report, you can start an important discussion at your next staff meeting about where you are today as a church and where you’re headed.

If you don’t know The Unstuck Group, this is the consulting group my church has worked with when we needed an outside perspective to help us align vision, strategy, team and action.

They track trends in church health and release findings quarterly in The Unstuck Church Report.

Get Tony’s full analysis, for FREE, at theunstuckgroup.com/trends.

The Unstuck Church by Tony Morgan

Effortless by Greg McKeown

CNLP 351: Nona Jones on the Best and Worst Practices for Social Media, Why Online Ministry is About More Than Streaming Content, and Where Social Media is Going in the Next Few Years

How Sun Valley Church is Building Their Digital Strategy – The Unstuck Church Podcast with Tony Morgan

Business Wars – Wondery Podcast

Permission Marketing – Article by Seth Godin

The Coming Church Split (It’s Not What You Think) by Carey Nieuwhof

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Insights From Tony

1. Building an online experience does not lead to declining in-person attendance

Before the pandemic, one of the biggest concerns pastors had about going online was that, “If we go online, people will no longer have a reason to show up in person.” Data indicates that this assumption is incorrect.

Tony and his team surveyed 175 churches and found that 85% of growing churches were sharing video content online compared to only 49% of declining churches. Businesses like The Home Depot and Walmart have seen a similar trend of “clicks lead to bricks.”

2. Most churches have seen a bigger decline in first time guests and baptisms than attendance

One of the most disappointing statistics that came out of the pandemic is that the number of new believers and baptisms actually fell sharper than in-person attendance did. This is so sad, and needs to change. Tony outlines this trend in a bit more detail inside The Unstuck Church Report.

3. When measuring online attendance, pick your numbers, and measure them over time

So many organizations struggle with knowing what metrics to measure for their online experience. Tony encourages that what you measure actually doesn’t matter as much as the fact that you consistently measure the same thing and track your progress over time. When you do this, the data you’re measuring can actually inform the decisions you make as an organization.

Quotes from Episode 418

Many times the reason why the church gets stuck is the way we do church becomes more important than why we do church. @tonymorganlive Click To Tweet

Disruption is an opportunity for the church to revisit the mission that God's called us to. @tonymorganlive Click To TweetDigital platforms are a way for us to connect with people. @tonymorganlive Click To Tweet

This as a pivotal time for the church to reassess its mission, to ask God, ‘What do you have for us next?’ @tonymorganlive Click To Tweet For too long, we've looked at our digital strategy, our online strategy, as a promotions platform rather than a way for us to connect with people. @tonymorganlive Click To Tweet I want churches to thrive. I want them to be healthy. And yet, this is what churches are telling us; they're stuck. @tonymorganlive Click To Tweet What we've learned during the pandemic is going to make the church healthier on the other side. @tonymorganlive Click To Tweet After a year of significant disruption for the church, churches are actually financially healthier than they were a year ago. @tonymorganlive Click To Tweet Churches in the last year have almost more than doubled the number of online views for their services. @tonymorganlive Click To Tweet I don't buy the argument that we've been training people to watch church online and so now they're not going to come back. @tonymorganlive Click To Tweet Normal dies every year. Click To Tweet Long before the pandemic, 15% of churches were growing. 85% of churches were plateaued or declining. Click To Tweet Bringing people back isn't a vision. Moving people forward is. Click To Tweet It's hard to move people forward if you're obsessed with getting them back. Click To Tweet Pastors who focus on moving people forward instead of bringing people back will have a much better future. Click To Tweet Churches that embrace people they're trying to reach are going to have a much better future than churches that judge them. Click To Tweet Barna did a study that revealed 62% elapsed Christians said the number one quality they look for in a person with whom to discuss faith is non-judgment. Only 34% said they know any Christians who possess this quality. Click To Tweet The culture needs an alternative to itself, not an echo of itself. And in a divided culture, Christians should be the help and the hope not the hate. Click To Tweet

Read or Download the Transcript for Episode 418

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Read or download a free PDF transcript of this episode here.

Watch Back Episodes of The Podcast on YouTube

Select episodes of this podcast are now on YouTube. Our YouTube Channel gives you a chance to watch some episodes, not just listen.

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Next Episode: Brett Hagler

Brett Hagler, co-founder of New Story, was the first non-profit to launch out of Y Combinator, a startup school for founders that has incubated companies like Airbnb, Dropbox, Coinbase, Reddit and DoorDash.

He shares the lessons he learned on being a startup, and how your business or church can foster a culture and network of leaders conducive to true innovation.

Subscribe for free now so you won’t miss Episode 419.

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Carey Nieuwhof
Carey Nieuwhof

Carey Nieuwhof is a best-selling leadership author, speaker, podcaster, former attorney, and church planter. He hosts one of today’s most influential leadership podcasts, and his online content is accessed by leaders over 1.5 million times a month. He speaks to leaders around the world about leadership, change, and personal growth.