Will Guidara, of Eleven Madison Park, talks about his journey to creating the #1 restaurant in the world, with three Michelin Stars and Four Stars from the New York Times. He discussed how being obsessive and noticing everything can work for you, not against you, how unreasonable hospitality became their signature mark, dealing with unhappy customers, and how to get your team to own your culture and buy-in.
Welcome to Episode 567 of the podcast. Listen and access the show notes below or search for the Carey Nieuwhof Leadership Podcast on Apple Podcasts or wherever you get your podcasts and listen for free.
Guest Links
Will Guidara
Unreasonable Hospitality | Instagram | LinkedIn
Episode Links
Cure Your Culture Workshop
Toxic culture. It’s something we all hear about, but how do you know if the culture at your church is toxic? And what does it cost you if it is?
A recent Harvard Business Review study on toxic culture found that:
- 38% of employees intentionally decreased the quality of their work
- Nearly 50% decreased their efforts and spent less time at work
- 25% admitted to taking their frustrations out on others
- 66% said their performance declined
Ouch.
As a leader, you are the architect of your culture. Whether it’s intentional or not, you create and reinforce the culture of your team and your organization.
The good news? It means you can create a different kind of culture at your church. A culture where your people are set up for success and your impact is amplified.
I am hosting the Cure Your Culture Workshop—a FREE value-packed and interactive workshop where you’ll learn how to:
- Spot and eliminate the toxic elements of your culture
- Build trust on your team, and
- Transform the culture you’re creating
There are two 60-minute sessions at the workshop, one on May 8th and the other on May 9th. There’ll also be plenty of time for live Q&A and we’ll equip you with practical resources so you can put the learnings into action.
You can register for the Cure Your Culture workshop completely free at churchcultureworkshop.com. To join live, be sure to register by May 5th at the latest.
A quick side note: if you are seeing this after May 8th, 2023 you can still find a replay of the event for free.
Gloo
You know that engagement is crucial for guiding people on their faith journey. Unfortunately, in today’s world, it can be a fight to stand out from the noise.
If you’ve ever sent an important email that nobody read or spent time scratching your head about how to use TikTok, you know exactly what I mean.
That’s where Gloo’s FREE texting service comes in. Consider this:
- Texting has a 98% open rate
- And response times average 90 seconds
- Plus, you text every day, so you’re already a pro.
Compare that to a 20% open rate for email, and it’s no wonder thousands of churches are making text a central part of their communication strategy.
And text isn’t just great at getting important messages out in real-time. Every day I learn about new and creative ways churches use texting. Things like:
- Building a stronger prayer culture
- Welcoming new visitors
- And more.
Gloo knows how important it is for churches to have access to this powerful communication technology.
That’s why they’re working with Kingdom-minded donors to ensure money never gets in the way of a church reaching and engaging as many people as possible.
It takes less than 5 minutes to set up and send your first text. No credit card required. Ever. Don’t miss out on this opportunity to revolutionize the way your church communicates.
Go to get.gloo.us/texting to sign up today.
Conversation Links
Get Carey’s Content Straight to Your Inbox
*As an Amazon Associate, I earn from qualifying purchases.
Quotes from Episode 567
Read or Download the Transcript for Episode 567
Looking for a key quote? More of a reader?
Read or download a free PDF transcript of this episode here.
Transcribed by AI.
Watch Episodes of The Podcast on YouTube
Episodes of this podcast are now on YouTube.
Subscribe today!
SUBSCRIBED YET?
Subscribe for free and never miss out on wisdom from world-class leaders like Adam Grant, Seth Godin, Andy Stanley, Craig Groeschel, Nancy Duarte, Henry Cloud, Patrick Lencioni, Francis Chan, Ann Voskamp, Erwin McManus, and many others.
Subscribe using your favorite podcast app via
Spread the Word. Leave a Rating and Review.
Hopefully, this episode has helped you thrive in life and leadership. That’s my goal. If you appreciated it, could you share the love?
The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher and on TuneIn as well.
Your ratings and reviews help us place the podcast in front of new leaders and listeners. Your feedback also lets me know how I can better serve you.
Thank you for being so awesome.
Next Episode: Jordan Montgomery
Jordan Montgomery talks about the pitfalls of success in your 20s, what happens when young leaders are underdeveloped and overexposed, how speaking to different generations requires different skills, and how to add value to leaders you follow.
Subscribe for free now so you won’t miss Episode 568.
