CNLP 045: The Key Ingredients to Great Chemistry Between Leaders and Their Assistants—An Interview with eaHELP Founder Bryan Miles

What makes for a great relationship between a leader and their assistant?

Why do so many leaders have affairs with their assistants?

What are some best practices every leader and their assistant can adopt that will move your vision forward?

Bryan Miles, CEO of eaHELP, shares his best practices.

Welcome to Episode 45 of the Podcast.



Guest Links: Bryan Miles


MAG Bookkeeping

Miles Advisory Group

E-Book:  9 Reasons to Rethink Your Approach to Staffing 

Infographic: Know Your Employee Burden Cost

Bryan on Twitter

Links Mentioned in this Episode

Barnabas Piper

Craig Groeschel

Ravi Zacharias

Jud Wilhite

The Orange Tour 2015

Reggie Joiner

Jon Acuff

North Point Community Church


Casey Graham

Chris Ducker

Michael Hyatt



3 Things You Can Do Right Away

Finding an assistant who’s a good fit can be one of the most difficult roles to fill in your organization. Bryan Miles tells us how to optimize your goals through your administrative assistant:

1. When you delegate, trust. You’ve got to fill a gap with trust, and in a technological world, there are big gaps. You need to set the expectation of trust. When trust is built, you increase your productivity. So when you delegate tasks, you’re delegating results. If you set the expectation of the results you want to see, your assistant will meet you there or beat you to it. The result is achieved in that process.
2. Over-communicate. You have to break your assistant’s threshold of their communication because you need affirmation that they understand your goals. What you’re doing is informing the “why” about something. If your assistant understands “why,” they can take care of the issue and fill in the blanks. Being too thorough may be uncomfortable at first, but you’ll eventually create a rhythm that makes work more efficient.
3. Help your assistant succeed…don’t just expect your assistant to help you succeed. No doubt your productivity should increase with the help of your virtual assistant, but what are you doing to ensure they can get their job done to exceed your expectations? A good virtual assistant can meet the needs of a leader and get ahead of them. It’s one thing to have someone who gets things done, but it’s like cooking with gas when you have an assistant who gets ahead of you. Your virtual assistant is an extension of who you are, so empower them in the areas where you struggle. Anticipating your needs is a vital skill to a great assistant, and when they can be proactive, it’s a breath of fresh air.

Quotes from Bryan

Free Resources

Here are the free resources Bryan has made available for podcast listeners:

eBook – Bryan Miles – 9 Reasons to Rethink Your Approach to Staffing

Infographic: Know Your Employee Burden Cost

KRA- Problem Solver and Happiness Maker

Thanks to Bryan and eaHELP for their generosity!

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Next Episode: Gina McClain

Many senior leaders dismiss family ministry as something that simply needs to be done but don’t assign it the priority deserves. That’s why every leader needs to hear Gina McClain. An incredible leader, Gina has spearheaded thriving family ministry at and at Faith Promise Church and share so much…including how to hire the ideal family ministry person to help your church grow.

Subscribe for free now, and you won’t miss Episode 46.

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CNLP 045: The Key Ingredients to Great Chemistry Between Leaders and Their Assistants—An Interview with eaHELP Founder Bryan Miles


  1. Ebenezer on April 12, 2018 at 9:03 am

    I am inspired on the key ingredients to Great chemistry leaders and their assistant

  2. […] CNLP 045: The Key Ingredients to Great Chemistry Between Leaders and Their Assitants—An Interview … […]

  3. Bryan Miles on July 21, 2015 at 10:33 am

    Carey – thanks so much for the opportunity to be on your amazing podcast! Grateful! @bryanmiles:disqus

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