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CNLP 227: Terry Smith on Sharing Ideas With Jack Welch and Why Becoming a Hospitable Leader is the Key to Creating a Thriving Organization

Terry Smith was speaking at an event on a principle that was so compelling to Jack Welch, he asked Terry to teach him more. Terry tells the story of how he became friends with Jack and Suzy Welch, and unpacks that idea for you.

We also discuss how to become a hospitable leader and how that can transform your entire church, company or organization.

Welcome to Episode 227 of the podcastListen and access the show notes below or search for the Carey Nieuwhof Leadership Podcast on Apple Podcasts or wherever you get your podcasts and listen for free.

Guest Links

Terry A. Smith | Facebook | Instagram | Twitter

Podcast listeners can get a free preview of Terry’s new book The Hospitable Leader by visiting

Preview and/or purchase The Hospitable Leader audiobook by Terry A. Smith.

Episode Links

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CNLP 152: Eugene Peterson on Why He Wrote The Message, the Rhythms of a Reflective Life + Mark Batterson and Adam Weber on Peterson’s Legacy

Young Leaders: Who Will Replace Eugene Peterson and Other Giants We’ve Lost?

3 Insights from Terry

1.  Hospitable leadership is more comprehensive than basic hospitality

Hospitable leadership is more than an impressive, all-smiles first impressions team or a welcoming, coffee-scented lobby. It’s more comprehensive than that.

The hospitable leader follows the methodology of Jesus – the most successful leader in the world. Jesus created environments where he could more effectively influence people and led from a perspective of hospitality that exercised influence physically, spiritually, emotionally, attitudinally and communicatively.

2. A hospital leader welcomes 5 key values

Home – A hospitable leader creates a sense of home, where the heart is warm, because when people’s hearts are warm they are more open to being led.

Strangers – A hospitable leader loves loving strangers, because God often uses strangers as messengers.

Dreams – A hospitable leader is focused on helping the dreams of the followers come true, while at the same time, coalescing everyone around organizational mission so that the dreams of the organization come true.

Communication – A hospitable leader communicates life-giving truth that people are willing to hear and receive.

Feast – A hospitable leader lives a hopeful, happy, purposeful life that influences a feast-like environment on others.

3. Hospitable leaders take a second look at their personal assumptions 

A common blind spot Terry sees in leadership is when people forget to check their own assumptions about others around them. Leaders often assume everyone involved in their churches or organizations think and feel the same way they do. They fail to take the time to listen to the voices who may look, think, eat, live, pray and vote differently than them. These leaders are missing out on opportunities to expand their influence by not being empathetic and open to understanding the experiences of others.

Quotes from Episode 227

When you create an environment where people genuinely feel welcomed, they will be more inclined to give you permission to lead them somewhere. @terry_a_smith Click To Tweet

I don't think it does any good to welcome people into an environment where truth isn't spoken. @terry_a_smith Click To Tweet

When the people in your organization know that you get up everyday to help them see their dreams come true, they typically fall all over themselves to help your dreams come true. @terry_a_smith Click To Tweet

We have a mandate from God to love the stranger. Not only to love them but to show them hospitality. When we do that, we're joining with Jesus in breaking down the dividing walls of hostility. @terry_a_smith Click To Tweet

If you're going to throw a feast for your followers, you have to live the feast. We can do the most serious work in the world, but we do it better when we have a thread of feasting in our life. @terry_a_smith Click To Tweet

Read or Download the Transcript for Episode 227

Looking for a key quote? More of a reader?

Read or download a free PDF transcript of this episode here.

Solve the Problems Most Leaders Miss: Didn’t See It Coming Will Help

If you want practical help overcoming some of the biggest challenges leaders face, my new book Didn’t See It Coming: Overcoming the 7 Greatest Challenges That Nobody Expects and Everyone Experiences tackles the seven core issues that take people out: cynicism, compromise, disconnectedness, irrelevance, pride, burnout, and the emptiness of success and provides strategies on how to combat each.

I wrote the book because no 18 year old sets out to be cynical, jaded and disconnected by age 35. Yet it happens all the time.

The good news is, it doesn’t have to be that way.

Here’s what top leaders are saying about Didn’t See It Coming:

“Seriously, this may be the most important book you read this year.” Jud Wilhite, Lead Pastor, Central Church

“Powerful, personal, and highly readable. ” Brian Houston, Global Senior Pastor, Hillsong

“Whatever challenge you’re facing, whatever obstacle you’re hoping to overcome, whatever future you dream or imagine, there is something powerful for you here.” Andy Stanley, Founder, North Point Ministries

“Uncommonly perceptive and generous…You have to read this book.” Ann Voskamp, NYT bestselling author

“Masterful.” Reggie Joiner, CEO Orange

“Deep biblical insight, straightforward truth, and practical wisdom to help you grow.” Craig Groeschel, Pastor and NYT bestselling author

“This book is sure to help you.” Daniel H. Pink, NYT bestselling author

Over the years, one of the things I’ve enjoyed most about being a public speaker is having opportunities to hang out with Carey…It’s not a matter of if you’ll run into these challenges; it’s a matter of when. Be prepared by spending a little time with a leader who has already been there.” Jon Acuff, NYT best-selling author

“Nieuwhof’s book provides expert guidance…with an accuracy that pierces the heart.” Nancy Duarte, CEO Duarte Inc.

“A refreshingly transparent guide for all leaders in a wide variety of industries.” Bryan Miles, Co-Founder and CEO, BELAY

You can learn more and get your copy of Didn’t See It Coming here.

Subscribed Yet? 

Subscribe for free and never miss out on wisdom from world-class leaders like Brian Houston, Andy Stanley, Craig Groeschel, Nancy Duarte, Henry Cloud, Patrick Lencioni, Francis Chan, Ann Voskamp, Erwin McManus and many others.

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Spread the Word. Leave a Rating and Review

Hopefully, this episode has helped you lead like never before. That’s my goal. If you appreciated it, could you share the love?

The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher and on TuneIn as well.

Your ratings and reviews help us place the podcast in front of new leaders and listeners. Your feedback also lets me know how I can better serve you.

Thank you for being so awesome.

Next Episode: Craig Groeschel 

Craig Groeschel leads one of the largest churches in America, but that doesn’t mean the journey has been easy. In this interview, Craig talk about the hard side of life and leadership – How the early mistakes of a rookie leader can almost sink you, where to find God in the midst of it, and how Craig has experienced God in the midst of personal disappointment and suffering. This interview is a powerful and personal conversation.

Subscribe for free now and you won’t miss Episode 228.

CNLP 227: Terry Smith on Sharing Ideas With Jack Welch and Why Becoming a Hospitable Leader is the Key to Creating a Thriving Organization

1 Comment

  1. TRACY CASSIDY on November 17, 2018 at 3:00 pm

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