Every leader loses customers. Few know how to win them back. Will Guidara, the restaurateur behind Eleven Madison Park and author of Unreasonable Hospitality, joins Carey to talk about taking the anxiety out of service, the customer-service pet peeves that drive him crazy, what AI is actually doing to hospitality, and the lesson Simon Sinek taught him about leading people.
This episode is brought to you by:
The Preaching Cheat Sheet
Preaching on Sunday? My free 10-step Preaching Cheat Sheet is a quick-check guide that helps you walk into the pulpit confident your message is ready.
Download it free at preachingcheatsheet.com.
First Impressions Academy
First Impressions Academy gives guest experience leaders live coaching and practical training to help your church make a better first impression.
Try it free for 30 days with code CAREY30 at ficonf.com/academy.
Gloo
Gloo is a technology platform built for the faith and flourishing ecosystem. They handle the tech and digital marketing so your church can find and connect with more people in your community.
Learn more at gloo.com/grow.






