What makes for a great relationship between a leader and their assistant?
Why do so many leaders have affairs with their assistants?
What are some best practices every leader and their assistant can adopt that will move your vision forward?
Bryan Miles, CEO of eaHELP, shares his best practices.
Welcome to Episode 45 of the Podcast.
Guest Links: Bryan Miles
E-Book: 9 Reasons to Rethink Your Approach to Staffing
Infographic: Know Your Employee Burden Cost
Links Mentioned in this Episode
3 Things You Can Do Right Away
Finding an assistant who’s a good fit can be one of the most difficult roles to fill in your organization. Bryan Miles tells us how to optimize your goals through your administrative assistant:
1. When you delegate, trust. You’ve got to fill a gap with trust, and in a technological world, there are big gaps. You need to set the expectation of trust. When trust is built, you increase your productivity. So when you delegate tasks, you’re delegating results. If you set the expectation of the results you want to see, your assistant will meet you there or beat you to it. The result is achieved in that process.
2. Over-communicate. You have to break your assistant’s threshold of their communication because you need affirmation that they understand your goals. What you’re doing is informing the “why” about something. If your assistant understands “why,” they can take care of the issue and fill in the blanks. Being too thorough may be uncomfortable at first, but you’ll eventually create a rhythm that makes work more efficient.
3. Help your assistant succeed…don’t just expect your assistant to help you succeed. No doubt your productivity should increase with the help of your virtual assistant, but what are you doing to ensure they can get their job done to exceed your expectations? A good virtual assistant can meet the needs of a leader and get ahead of them. It’s one thing to have someone who gets things done, but it’s like cooking with gas when you have an assistant who gets ahead of you. Your virtual assistant is an extension of who you are, so empower them in the areas where you struggle. Anticipating your needs is a vital skill to a great assistant, and when they can be proactive, it’s a breath of fresh air.
Free Resources
Here are the free resources Bryan has made available for podcast listeners:
eBook – Bryan Miles – 9 Reasons to Rethink Your Approach to Staffing
Infographic: Know Your Employee Burden Cost
KRA- Problem Solver and Happiness Maker
Thanks to Bryan and eaHELP for their generosity!
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Next Episode: Gina McClain
Many senior leaders dismiss family ministry as something that simply needs to be done but don’t assign it the priority deserves. That’s why every leader needs to hear Gina McClain. An incredible leader, Gina has spearheaded thriving family ministry at Lifechurch.tv and at Faith Promise Church and share so much…including how to hire the ideal family ministry person to help your church grow.
Subscribe for free now, and you won’t miss Episode 46.