Leadership

7 Signs You’re Suffering From Insideritis

insideritis

How do some organizations become so insider-focused and even indifferent to the people they’re trying to reach? For example, are 90% of companies you phone for customer support really experiencing a higher than normal call volume every single day no matter when…

5 Signs You’re No Longer Inspiring Your Team

inspiring

Team leadership is hard. I totally get that, because I’ve been in it for over two decades. But to be perfectly honest, leadership never gets easy. The reason it’s never easy is that what’s hard keeps changing. You solve one…