CNLP Episode 437: Jennifer Kolari on How to Deal with Irrational People, Customers and Team Members, and the Superpower of the CALM Technique

Jennifer Kolari is a sought-after therapist, podcaster, author and consultant who specializes in how to deal with conflict in a way that not only de-escalates tension and deeply conflicted situations, but transforms them. She explains the CALM technique she developed and how to make it a superpower working for you at work and at home.…

CNLP Episode 437: Jennifer Kolari on How to Deal with Irrational People, Customers and Team Members, and the Superpower of the CALM TechniqueRead More
turn around

4 Big Signs It’s Not Going To Turn Around

How do you know whether whatever you’re leading is going to turn around? That’s a great question. So many leaders I know are trying to turn their organization around. Sometimes that means moving a stuck or declining organization into growth. Other times it means that while they have momentum, they sense they’re losing it and…

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critics

How To Handle Your Critics Like a Pro, Not a Toddler

So you signed up for leadership, but you didn’t really sign up for all the criticism that came with it, did you? And yet here you are. Next question: did anything really prepare you for the emotional journey of leadership? Nope. Me neither. Criticism is an almost daily staple for most leaders. You get everything…

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