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Posts Tagged ‘confidence’

CNLP 301: Albert Tate on How to Add Humour to Your Talks, a Conversation About Porn and Sex, and Handling the Pressures of Leadership

Albert Tate is one of the funniest conference speakers and preachers around today. In this episode, Albert breaks down how he finds comedic moments and how to deliver them. In addition, Albert talks candidly about his struggle with porn, deep accountability, sex and how to handle the pressures of leadership. Welcome to Episode 301 of…

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CNLP 294: Dee Ann Turner on How Chick-fil-A Created Amazing Customer Service and Created a Culture That Replicated It Among Tens of Thousands of Employees and Customers

Chick-fil-A may have invented the chicken sandwich, but it’s almost equally well-known for outstanding customer service. Dee Ann Turner, a long-time Chick-fil-A executive and vice president, explains how they got customer service to be a brand characteristic and how they replicated it among tens of thousands of often very young employees and legions of customers.…

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7 Qualities A Leader Can’t Afford NOT To Have

How do you know you’re a leader worth following? By definition, that’s what a leader is: a person whom others follow. (If no one is following you, you’re probably not a leader, unless you’re pre-launch, but even then, look back at your life. Has anyone followed you… ever?) Naturally, you can gain a following through…

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