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Posts Tagged ‘communication’

CNLP 297: Gordon MacDonald Shares 8 Decades of Wisdom and Life Lessons, Father Wounds, the Dangers of Drivenness, Counselling a U.S. President, and What Leaders Struggle with Between Ages 32-42 and at Age 48 and Age 62

Gordon MacDonald has written books read by millions, spoken to almost as many and has left a lasting impact on the leadership and heart of several generations. In this wide-ranging interview, Gordon talks about his own wounds from his father, counseling President Bill Clinton, the dangers of drivenness, and the crisis most leaders go through…

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Carey Nieuwhof Mark Batterson

CNLP 296: Mark Batterson on How He Beat Overwhelm to Keep His Marriage Strong, Strategic Quitting and Continual Innovation and Why Blessing and Generosity Aren’t Tied to the Prosperity Gospel

As his career as an author and speaker took off, Mark Batterson was faced with so many requests for his time that he couldn’t keep up. The insane pace eventually led to his wife, Lora, telling Mark that she “didn’t sign up for this.” Mark talks about how Lora’s concern led him to scale back…

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5 Things A Leader Worth Following Always Gets Right

The longer I lead and the more I see, the more I’m convinced that character ultimately determines a leader’s true success. Moral failure takes out more leaders than it should. But real success is deeper than just avoiding the ditch. So where does the deepest level of leadership success come from? Ultimately it doesn’t come from a…

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CNLP 295: Rich Birch on Whether Multi-Site Has Peaked, What You Need to Succeed as You Add Locations, and Some of the Keys to Sustained Growth

Has the multi-site movement peaked? What’s next for church leaders and other organizations that want to expand and add locations? Few leaders understand multi-site as well as Rich Birch, and in this interview, Rich opens his notebook on decades of lessons helping mega-churches expand, grow and reach more people. Welcome to Episode 295 of the…

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CNLP 294: Dee Ann Turner on How Chick-fil-A Created Amazing Customer Service and Created a Culture That Replicated It Among Tens of Thousands of Employees and Customers

Chick-fil-A may have invented the chicken sandwich, but it’s almost equally well-known for outstanding customer service. Dee Ann Turner, a long-time Chick-fil-A executive and vice president, explains how they got customer service to be a brand characteristic and how they replicated it among tens of thousands of often very young employees and legions of customers.…

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CNLP 293: Jeff Henderson on Why Most Organizations are Narcissistic, the New Way to Do Customer Service and the Future of Business

If a business was a person, many businesses would be considered narcissists. And narcissism is bad for business. That’s what Jeff Henderson argues in his new book, Know What You’re FOR. With retail sales declining, a cynical spirit abounding, and many organizations struggling to make progress, how do you stand out? Jeff Henderson shares a…

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5 Things Preachers Should Stop Doing!

Today’s post is written by Mark Clark. Mark is Senior Pastor of Village Church in Vancouver, a close friend, and co-creator of our course The Art of Better Preaching. By Mark Clark I have the great opportunity to not only communicate as part of my job – as a preacher, writer, conference speaker, etc., – but actually…

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