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CNLP 310: Jasmine Star on Finding Your Dream Customer, How to Reach More People By Focusing on Less, and What Drives Real Growth

Jasmine Star dropped out of law school, didn’t even own a camera, and within 4 years was one of top photographers in the world.

These days as a strategist, entrepreneur and social media influencer, Jasmine talks about how to find and connect with your dream customer or audience, how focusing on who you want to reach drives growth, and how to protect your online message against the algorithm changes that happen all the time.

Welcome to Episode 310 of the podcastListen and access the show notes below or search for the Carey Nieuwhof Leadership Podcast on Apple Podcasts or wherever you get your podcasts and listen for free.

Guest Links

Instagram | Facebook | Twitter | Website | Social Curator

Episode Links

The Unstuck Group

Tony Morgan and The Unstuck Group have released a quarterly report on church trends. It’s called The Unstuck Church Report. They have done an incredible job of helping churches determine if they have the right staff size, what a healthy percentage of volunteers they need, and how to improve small group engagement.

Or, have you ever wondered if your church has a front door or a back door problem? They have helped churches determine this, too.

The report shares more than 20 metrics, benchmarks and trends that Tony sees is impacting church health. All this data can help you make informed decisions on next steps for health and growth in your ministries.

If you want to see The Unstuck Group’s data, check it out at TheUnstuckGroup.com/Carey.

RightNow Media

Looking for ways to develop and equip leaders around you? Our partner, RightNow Media has created the world’s largest library of video-driven Bible studies, leadership training, and personal care resources. They have content from some of my former guests like Patrick Lencioni, Henry Cloud, Ann Voskamp, Francis Chan, J.D. Greear, and they cover topics like marriage, personal finance, mental health, and so much more. More than 20,000 churches, schools, and businesses already subscribe to RightNow Media’s streaming platform.

They’re offering podcast listeners a free trial when you visit
RightNowMedia.org/Carey.

Conversation Links

This is Marketing by Seth Godin

Find Your Ideal Client – free resource from Jasmine Star

The Jasmine Star Show

3 Insights from Jasmine

1. It’s the artist who is valuable, not their art

Carey and Jasmine have a candid conversation about how Jasmine became so successful. Was it because she was the most talented? The cheapest? No. Jasmine would say that it is the experience she creates that makes people want to work with her. She says her defining factor isn’t necessarily the art she produces, but the artist. Jasmine says, “We don’t choose cakes, we choose the baker. We don’t choose a curriculum, we choose the teacher. And that is like the foundation of every strong business owner. We’re choosing the vehicle, we’re not choosing the destination.”

She also says that being “average” is to her advantage because other average people see that they, too, can succeed. Her steps? One, show up. Two, remain consistent in the hard days. Three, create experiences and show up to connect with customers far differently than the competition.

2. Finding your dream customer

Did you catch the description of Jasmine’s “dream customer?” She has created a narrative around a woman she calls Elle. Why all the detail? Jasmine says, “If you don’t know who you’re targeting, you’re never going to reach the person that you want to work with. I am only speaking to one person. When you become everything to all people, you become nothing to no one.  And when you speak with such specificity and clarity, it automatically opens doors to other people who may not resonate on the same level, but the way which I’m speaking to my dream customer, then that opens lots of doors.”

So, how do you determine your dream customer? Jasmine says:

  1. Give him/her a name because he becomes like your friend, somebody you want to take care of and help.
  2. If you have him placed in a specific geographic area, you could speak to the nuances of his or her life. Coastal city, small town, aspirational, middle America, what’s that struggle like.
  3. Give him/her a partner—how many children, the type of car he/she drives, then indicates socioeconomically where he/she is, and you could speak to the types of shows that he/she watches, the stores that he/she shops in, and the struggles that he/she go through specifically for that demographic.
  4. Then ask yourself, “Does this resonate with (fill in the blank name)? Does (fill in the blank name) know me more? Does (fill in the blank name) like me more? And does (fill in the blank name) trust me more?”

Check out Jasmine’s “Ideal Client” free resource to determine your dream customer.

3. Selling an emotional experience versus selling a product

Are you a business owner trying to sell a product? What problem are you trying to solve for your customers? Jasmine says that we should be selling an “emotional experience.” She says, “We are all emotional creatures and we want to be understood. My only objective as a business owner is to understand the emotional desire and then sell a solution and/or transformation to their people’s darkest pain or wildest pleasures.”

Jasmine uses the example of selling athletic shoes.  You’re literally selling running shoes, but what are you selling emotionally? You’re selling lifestyle, hope, desire, aspiration, the feeling of feeling athletic even though you’re sitting on the couch. Understand what your customer wants and desires, think from an emotional perspective, and provide a solution in order to sell your “product.”

Quotes from Episode 310

I do believe that everything you go through is preparing you for the life and success that you are daring yourself to believe is capable for yourself. @jasminestar Click To Tweet

At the end of your life, you think about the things that you didn't do, not the things that you did. @jasminestar Click To Tweet

I, and every good entrepreneur, is in the business of transformation not in the business of methodology, product or service. @jasminestar Click To Tweet

I go to where my dream customers are not where I like to spend most of my time. @jasminestar Click To Tweet

If you don't know who you're targeting, you're never going to reach the person that you want to work with. @jasminestar Click To Tweet

I am not selling to one person, I am only speaking to one person. And when you speak with such specificity and clarity, it automatically opens doors to other people who may not resonate on the same level. @jasminestar Click To Tweet

I'm creating a dream customer and what this person wants to feel, know and buy on the internet. @jasminestar Click To Tweet

When you speak to one person, it also speaks to a longing and a desire in somebody else. @jasminestar Click To Tweet

We are all emotional creatures and we want to be understood. And what's happened is that social media has only magnified the chasm of constantly feeling on the outside and misunderstood. @jasminestar Click To Tweet

My only objective as a business owner is to understand the emotional desire and then sell a solution and/or transformation to their people's darkest pain or wildest pleasures. @jasminestar Click To Tweet

If we, as business owners, aren't taking the time to understand what our customer is wanting, desiring, or going through or has aspirations or desires for, we're totally missing the mark. @jasminestar Click To Tweet

When you know how to sell from an emotional perspective, your competition remains in the dark ages. @jasminestar Click To Tweet

Your objective on Instagram shouldn't be for the sale, it should be for conversations that lead to trust, then that leads to conversions. @jasminestar Click To Tweet

The most ardent supporters, the quickest buyers, the most staunch customers come by way, newsletter, blog, and podcast. @jasminestar Click To Tweet

Read or Download the Transcript for Episode 310

Looking for a key quote? More of a reader?

Read or download a free PDF transcript of this episode here.

Watch Back Episodes of The Podcast on YouTube

Select episodes of this podcast are now on YouTube. Our new YouTube Channel gives you a chance to watch some episodes, not just listen. We’ll add select episodes to YouTube as time goes on.

Get Your Life Back

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Sounds crazy, but it’s not. I know because I’ve lived it. A few years back, I seriously crashed and burned because the demands on my time and life were bigger than the time I had to accomplish them. I promised myself that wouldn’t happen again.

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  • You become a better leader, because you’re doing what you do best when you’re at your best
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Next Episode: John S. Dickerson

Award-winning journalist turned mega-church pastor, John S. Dickerson, is back on the podcast to talk about why skeptics might want to rethink their suspicion about Christianity. John took his journalistic skills through centuries of history to discover why Christianity isn’t anti-intellectual, why it’s been far more progressive than repressive, and how a skeptical generation may want to rethink its bias against Christians.

Subscribe for free now and you won’t miss Episode 311.

CNLP 310: Jasmine Star on Finding Your Dream Customer, How to Reach More People By Focusing on Less, and What Drives Real Growth

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