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Public Speaking

CNLP 297: Gordon MacDonald Shares 8 Decades of Wisdom and Life Lessons, Father Wounds, the Dangers of Drivenness, Counselling a U.S. President, and What Leaders Struggle with Between Ages 32-42 and at Age 48 and Age 62

Gordon MacDonald has written books read by millions, spoken to almost as many and has left a lasting impact on the leadership and heart of several generations. In this wide-ranging interview, Gordon talks about his own wounds from his father, counseling President Bill Clinton, the dangers of drivenness, and the crisis most leaders go through…

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Carey Nieuwhof Mark Batterson

CNLP 296: Mark Batterson on How He Beat Overwhelm to Keep His Marriage Strong, Strategic Quitting and Continual Innovation and Why Blessing and Generosity Aren’t Tied to the Prosperity Gospel

As his career as an author and speaker took off, Mark Batterson was faced with so many requests for his time that he couldn’t keep up. The insane pace eventually led to his wife, Lora, telling Mark that she “didn’t sign up for this.” Mark talks about how Lora’s concern led him to scale back…

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CNLP 294: Dee Ann Turner on How Chick-fil-A Created Amazing Customer Service and Created a Culture That Replicated It Among Tens of Thousands of Employees and Customers

Chick-fil-A may have invented the chicken sandwich, but it’s almost equally well-known for outstanding customer service. Dee Ann Turner, a long-time Chick-fil-A executive and vice president, explains how they got customer service to be a brand characteristic and how they replicated it among tens of thousands of often very young employees and legions of customers.…

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CNLP 293: Jeff Henderson on Why Most Organizations are Narcissistic, the New Way to Do Customer Service and the Future of Business

If a business was a person, many businesses would be considered narcissists. And narcissism is bad for business. That’s what Jeff Henderson argues in his new book, Know What You’re FOR. With retail sales declining, a cynical spirit abounding, and many organizations struggling to make progress, how do you stand out? Jeff Henderson shares a…

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5 Things Preachers Should Stop Doing!

Today’s post is written by Mark Clark. Mark is Senior Pastor of Village Church in Vancouver, a close friend, and co-creator of our course The Art of Better Preaching. By Mark Clark I have the great opportunity to not only communicate as part of my job – as a preacher, writer, conference speaker, etc., – but actually…

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