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growth

5 (Nearly Universal) Principles That Generate Growth

Almost every leader I know would love to see growth. The question, of course, is how.  While growth has a certain mystery to it, and there are nuances that vary depending on your context, there are some principles that, in my experience, are nearly universal. Here are 5 of them. 1.  The status quo has got…

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digital shifts

5 Digital Shifts That Are Impacting Church Growth

This guest post is written by Angela Faith, Digital Strategist at one of our trusted partners, Pro WEBFIRE. Pro WEBFIRE spends every day on the edge of the digital space, and I’m excited to share what Angela and the team are learning. The ever increasing shifts in culture seem to be at warp speed. That…

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Carey Nieuwhof Mark Batterson

CNLP 296: Mark Batterson on How He Beat Overwhelm to Keep His Marriage Strong, Strategic Quitting and Continual Innovation and Why Blessing and Generosity Aren’t Tied to the Prosperity Gospel

As his career as an author and speaker took off, Mark Batterson was faced with so many requests for his time that he couldn’t keep up. The insane pace eventually led to his wife, Lora, telling Mark that she “didn’t sign up for this.” Mark talks about how Lora’s concern led him to scale back…

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CNLP 294: Dee Ann Turner on How Chick-fil-A Created Amazing Customer Service and Created a Culture That Replicated It Among Tens of Thousands of Employees and Customers

Chick-fil-A may have invented the chicken sandwich, but it’s almost equally well-known for outstanding customer service. Dee Ann Turner, a long-time Chick-fil-A executive and vice president, explains how they got customer service to be a brand characteristic and how they replicated it among tens of thousands of often very young employees and legions of customers.…

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CNLP 293: Jeff Henderson on Why Most Organizations are Narcissistic, the New Way to Do Customer Service and the Future of Business

If a business was a person, many businesses would be considered narcissists. And narcissism is bad for business. That’s what Jeff Henderson argues in his new book, Know What You’re FOR. With retail sales declining, a cynical spirit abounding, and many organizations struggling to make progress, how do you stand out? Jeff Henderson shares a…

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