Browsing all posts in "humility".

What People Really Want From You

So I like Apple.  True confession.  (And no surprise to anyone who knows me.)  Last week they taught me a key lesson in customer service I’m going to share, but first, the back story. 
When I entered into Apple world three years ago, I assumed Apple would have exceptional reliability.  That’s their reputation after all.  For sure, [...]

The Slow Death of Selfish Ambition

Most of us secretly want to be better known, valued and appreciated than we are.   For some of us, that’s just in a wider relational circle.  For others, it’s more public.  We long to be better known in our ministry, in our company, to see our product selling, our album get recorded, our blog get [...]