One of the most significant challenges of leadership is aligning a group of people around a common mission, vision and strategy.
Some of you are trying to rally a dozen people around a common cause. Some of you are trying to rally hundreds, others thousands.
Sometimes I feel like I spend half my time as a lead pastor trying to keep people aligned around a vision mission and strategy that’s bigger than all of us.
How do you do that?
There are a lot of factors.
But today I want to share a secret with you.
Something that I think has gotten us more mileage than many of the other things we’ve done.
And something you can do too. If you have the courage.
And I believe you do.
We Discovered the Secret By Accident
We have groups of leaders visit our church on a fairly regular basis. They usually come to see how we do portable church, what it’s like to be an Orange church or details on being a North Point Strategic Partner.
To the best of my knowledge, nobody has ever called us up asking to study our volunteers.
But almost every team—without fail—wraps up their visit with a question that goes like this. What is the deal with your volunteers? How do you motivate them?
I can understand the question. It takes between 300-400 volunteers to run our church at this stage. We only have 10 staff spread out over two locations.
We’re a fully portable church at this point.
That means volunteers roll out of bed as early as 3:30 a.m. to pick up trailers full of gear and drive them to our sites.
Others arrive between 6:00 and 6:30 a.m. to start set up, and others flood in to serve in our production, family ministry, guest services and other environments.
And what’s amazing even to us is that they do it with a smile. You can’t buy the kind of energy, commitment or joy they bring.
For a while, we didn’t have a good answer to people’s questions about our team’s energy and motivation.
We usually said “I don’t know” and “God’s been good to us”, both of which are true, but neither of which is particularly helpful to the leaders who were asking the question.
Then one day our team sat down to talk about it, and we came up with an answer.
So What’s the Secret?
So how do you motivate a team to serve with joy and without pay?